Web Accessibility Update

Web accessibility is in the spotlight once again. On March 18th, the Department of Justice (DOJ) published new guidance, spurring discussions around legal requirements for web accessibility.

Here are a few takeaways and what they mean for businesses in the United States.

  1. Web accessibility is clearly a requirement under the Americans with Disabilities Act (ADA). Title III of the ADA requires any business that’s “open to the public” to make their online content and services accessible to people who rely on assistive technologies, such as screen readers, to navigate the internet.
  2. While the statement doesn’t provide a new legal standard, it points to WCAG and Section 508 Standards for technical guidance.
  3. Web accessibility is a priority. Recent settlements listed in the guidance show the DOJ’s commitment to ensuring businesses make their web content accessible to people with disabilities.

More than anything, the DOJ guidance reminds us that under the law, in our increasingly digital world, access to online content and properties is no different from access to a physical location.

If you haven’t taken any action on your site’s accessibility, or feel unsure whether your efforts are enough, please contact Dream Warrior at [email protected] and we’d be happy to discuss.

(Update from our partner Audioeye)

Mobile First…and Primary

DWG has been building and spreading the word on mobile first for a long time…remember “.mobi?”  Times have changed since then and at some point the emphasis flipped from a mobile site as an accessory to your desktop version to mobile primary. This concept is so important that we thought a refresher may be helpful. The idea is simple – the site needs to respond to the visitor and visitors are on their devices.

A few reasons:

  • It is now often your first impression.  Where do you open your emails and click links?  So do your visitors
  • Google – This isn’t a surprise or a secret especially if  you keep up on Google various email channels. If your site does not have mobile friendly interface, you will be downgraded.  Google considers mobile primary — they are not wrong.
  • Why not?  At the end of the day, all of your versions should be well-designed and fully functional.

Your visitors use your mobile first, so it should be primary to your design.

 

Communities: Ukraine

We all are part of various communities — clubs, family, neighborhoods and work.   Sometimes communities are social, purposeful, or just because there is a commonality — sometimes we help – sometimes we ask for help.

Right now one of our communities, technology experts from Ukraine, is in circumstances I can’t fully fathom but I know we should do what we can to help.  I think of all the developers and IT specialists who are unable to work right now as they are protecting their lives — but I also imagine they are wondering what will happen to their job.  The other side of this equation is the challenge this must be causing for those companies that are struggling to maintain their work, create new projects and serve their customers.

Here’s how we will help with the goal of helping Ukrainian developers be able to return to their work.

When we agree to take on a job from those in a war torn region, we ask that they return the work back to original techs once they are able to do so.  We also be proactive with the technologists pass back the work the moment they are ready.  In this way we act as a project caretaker and not a project taker.

If you need assistance whether technologist or client, let us know how  we can help during this distressing time. Let me know how we can help: [email protected]

To  my technology friends and competitors:  please think about jumping in to do the same.  Not so that we can gain work but so that we can help our communities displaced by war.

~LaMae

Pacific Symphony Launches with Tessitura Ticketing Integration

Congratulations to the team at Pacific Symphony on your beautiful new website!   You can see it here – Pacific Symphony Website

Pacific Symphony sought an entire web presence that could represent their nationwide brand with passion and excitement (in addition to California style).  Pacific Symphony wanted to maximize the user experience by fully integrating custom functions including Tessitura ticketing system.

ARTdynamix™ Enterprise fit that request perfectly.  Thus, DWG collaborated with Pacific Symphony through the entire process and the new web presence launched in December of 2021.  Yay!

As we began developing the Pacific Symphony’s Website, the need for a shopping environment for REST handshake with their Tessitura software in order to replace their existing SOAP based environment.  Having converted other Tessitura clients from SOAP to Rest, we began the task by understanding the way that Tessitura is customized for Pacific Symphony. Tessitura refers to itself as “arts enterprise software”.

It is an enterprise application used by performing arts and cultural organizations to manage their activities in ticketing, fundraising, customer relationship management, and marketing.

As many of you know, Tessitura happens to be amazingly flexible and allows the end user to create their ticketing environment pretty much any which way they care to.   As such, understanding the client ticketing paradigm is essential to creating a great Shopping platform.

We were able to cover the gamut ranging from short flex series with special pricing, to long term category based fixed packages, to group sales, individual tickets, and donations.

 

 

What Is Semantic Search and What is the Context in Today’s SEO?

Search engine technology has progressed substantially and will continue to do so. Semantic (context-based) search has become increasingly important for SEO. It is important and can work for you.

SEO is transitioning from multitudes of backlinks and keywords to high quality backlinks and from long tail keyword and search queries to fast websites with semantic search.

The Search Algorithms have added, replaced or modified many of the variables that are used for placement/ranking. Previously, the focus has been on speed, cohesive content and congruity, The focus since early summer 2021 has been on understanding intent and action, as well as the context (semantics) that surrounds them.

Optimization has changed. The days of reverse-engineering content to improve rankings are gone and just discovering keywords is no longer sufficient.

You must provide rich information that provides context surrounding the long-tail keywords and have a strong grasp on the user’s purpose. This combination is essential for SEO, since AI and NLP (natural language processing) are being embedded in to search engines in order to better understand the context and users of search. So, in short, semantic search is a search engine’s attempt to produce the most accurate results possible based on the end users’ intent, query context, and word relationships. In another word, semantic search, tries to process and understand natural language in the same manner as a human would.

Semantic search on the web extends nearly two decades. Whether it was Powerset or SHOE in the 2000’s or the google knowledge graph in 2010 which eventually led to Hummingbird, RankBrain and BERT. All these engines are attempting to create the Semantic Web where intent and query is matched as closely as possible with the provided content.

How do you succeed with semantic search?

Most of you who know me (Nami), know that I have been a strong advocate of structured data. Going back to 2013, DWG first advised our clients that they need to create structured data to inform search engines of their shows, events, products, content, and location.

Well, don’t be surprised then if I tell you the structured data is more important than ever. But structured data by itself, especially if not used properly can prove to be detrimental.

First as always, is your content. The age of keywords alone has long passed, so look through your pages and give your audience, a comprehensive answer and include long-tail (4 – 5 words). Before digging into more technical information, provide content that answers a typical inquiry simply and concisely at the top of the page.

Consider providing “comprehensive guidance” and more complete resources that your readers will find useful instead of dozens of small, disjointed pages, each with its own topic. Think of big themes in your field that you can go into detail about. By focusing on people’s intentions, you can build a comprehensive, creative, and high-quality content strategy.

This strategy will focus on a list of subjects for content generation that focuses on the searches that bring users to your or your competitor’s website. Focus on the real question that is being answered and not the individual keywords.

Now that you have these pages, circle back and recheck the basics:

  1. Long Tail keywords, Nice URLs, Meta tags, H1, and H2 Tags
  2. Authoritative Backlinks
  3. Use Schema.org (structured data) to help the search engines present your information in more ways
  4. Accessibility and WCAG audit – Even though it is intended for accessibility testing, this will help you find many of possible short falls of your SEO and even help your SEO in places.
  5. Site Speed – getting your site speed up is essential – Minify resources, compress images, use caching, and if possible, use a CDN.
  6. Information Design – Create a logical Information structure for your site and make sure there is a logical relationship between your content for a better user experience.

–Nami