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Posts by Behnam Ataee

Cybersecurity and The Arts – 2025 update

Why Arts Organizations Can No Longer Ignore Cybersecurity

We originally wrote this up after the Met Opera was attacked. Although there have been some limited improvements in the approach of the C-Suite to security in the Art organization, I am still dumb founded at the lack of security in some organizations, especially in the age of AI, where, based on AWS’ information, the number of hack attempts has increased by 700%.

“Beginning on December 6, 2022, hackers started the process of breaching the Met Opera’s information infrastructure.” By December 7, a cyber-attack “against The Metropolitan Opera in New York was well underway. The attack affected the opera’s network systems, including its internal network, website, ticketing server, box office, and phone center. The Opera’s website was restored eight days later, on December 15. According to Peter Gelb, The Met’s general manager, the opera earns roughly $200,000 in ticket sales per day throughout this season. Because the malware impeded the opera’s ability to sell tickets, seats were temporarily sold for $50 on the Lincoln Center for the Performing Arts website, resulting in a significant revenue loss that extended beyond the downtime period.

In August 2024, approximately 40 French museums were hit by a ransomware attack, most notably the Grand Palais and other institutions within the Réunion des Musées Nationaux (RMN) network.

The attack was detected on Sunday, August 4, 2024, and occurred during the Paris 2024 Olympics. The Grand Palais was actively hosting fencing and taekwondo competitions at the time, while the Château de Versailles (also in the RMN network) was hosting equestrian sports and modern pentathlon events.

      • The attackers encrypted parts of the museums’ systems, requested a ransom in cryptocurrency, and threatened to leak data if payment wasn’t made within 48 hours.
      • Authorities confirmed that no data extraction was detected, and the Olympic competitions proceeded as planned.
      • The attack affected the RMN online shop (boutiquesdemusees.fr) but didn’t interrupt Olympic events.

The Growing Threat Landscape for Cultural Institutions

The cyber-attack on the Met is far from an isolated incident. The threat landscape has only intensified since COVID:

      • The British Museum(2025)
      • The French Museums(2024)
      • Museum of Fine Arts, Boston (2024)
      • Gallery Systems (software provider)(2023)
      • Optimizely – previously known as EpiServer (software provider) (multiple hacks and vulnerabilities since 2022)
      • The 2022 Met Opera attack highlighted the vulnerability of even the most prestigious institutions
      • In 2020, hackers obtained access to personal information from hundreds of cultural institutions and NGOs

Ransomware attacks on cultural institutions have increased significantly in recent years, with a notable rise of over 40% since 2022. Additionally, AI-driven phishing attempts are becoming increasingly sophisticated, making it easier for hackers to execute social engineering scams.

They’re crafting compelling messages that can trick employees into handing over sensitive data without a second thought. We also need to be worried about supply chain attacks.

Cybercriminals are now targeting ticketing platforms and donation processing systems, which opens up new avenues for them to infiltrate organizations. And let’s not forget about state-sponsored hackers — they keep coming at institutions based on their public stance on international and political issues. It’s essential to recognize that hackers don’t discriminate; they target everyone, whether you’re a Fortune 500 company, a small business, or a not-for-profit cultural institution like the RMN. These places handle transactions, store customer info, maintain donor databases, and are increasingly dependent on digital infrastructure to keep things running smoothly.

While the attackers of the Met Opera were never publicly identified, The New York Times underlined the opera’s vocal support for Ukraine amid the ongoing Russia-Ukraine conflict—a reminder that cultural institutions can become targets for geopolitically motivated cyberattacks.

Why Cultural Organizations Are Prime Targets

The cyberattack on the Met should serve as a wake-up call to other cultural organizations. Anyone could be a target. “I usually warn clients that everyone, regardless of size or sector, is a target. It should not take an occurrence like this to wake up other cultural institutions to the fact that they are in grave danger,” says Richard Sheinis, partner and head of data privacy and cybersecurity at full-service legal firm Hall Booth Smith.

Cultural organizations, performing arts centers, theaters, museums, galleries, and educational institutions, are desirable targets for several reasons:

Limited Resources: They may not always have the time, money, skill set, or up-to-the-minute understanding to build a robust cybersecurity strategy.

Legacy Systems: Many cultural institutions operate on outdated technology that lacks modern security features and may no longer receive security updates.

Valuable Data: Donor databases, patron information, payment processing systems, and intellectual property (recordings, digital archives) represent valuable targets.

Human Factor Vulnerabilities: Unlike many for-profit organizations, which are often victims of zero-day vulnerabilities, the bulk of security breaches in smaller enterprises and most non-profits are caused by preventable flaws in human-device interaction. The untold story of cybersecurity is how criminals exploit the imperfect nature of humans to further their own goals, and this has only worsened with AI-generated phishing that can convincingly impersonate executives, board members, or vendors.

High-Profile Impact: Attacks on cultural institutions generate significant media attention, which appeals to hackers seeking notoriety or making political statements.

The Post-Pandemic Reality

Finding funding for cybersecurity has always been difficult at non-profits, but it is a worthy investment. A good security posture today can save hundreds of thousands—or even millions—later. However, many people are hard-pressed to believe that it could happen to them.

While many cultural institutions have recovered operationally from the COVID-19 pandemic, the digital transformation forced by the pandemic has actually expanded their attack surface. Virtual programming, streaming services, expanded e-commerce, remote work arrangements, and cloud-based operations have all created new vulnerabilities that didn’t exist before 2020.

Additionally, new regulatory requirements have emerged:

      • Enhanced data privacy regulations (GDPR, CCPA, and state-level privacy laws)
      • Mandatory breach notification requirements with shorter timeframes
      • Increased liability for data breaches, with potential fines reaching millions of dollars
      • Cyber insurance requirements that mandate specific security controls

Modern Cybersecurity: Essential Steps for Cultural Institutions

Bringing cybersecurity to the forefront in cultural institutions is the first critical step. Subsequent evaluation of the infrastructure and investment in prevention, detection, and response can help reduce the likelihood of cyberattacks while also mitigating the damage if one occurs.

Recommended Approach:

      1. Initial Assessment: Have your in-house IT team conduct a comprehensive security audit
      2. Expert Partnership: If your organization lacks the means to retain in-house cybersecurity personnel, partner with third-party cybersecurity firms specializing in non-profit or cultural institutions
      3. Board-Level Engagement: Ensure cybersecurity is a regular board agenda item, not just an IT concern
      4. Cyber Insurance: Obtain appropriate cyber liability insurance (though be aware that insurers now require proof of security controls)

Critical Security Controls for 2025

Until you engage a cybersecurity firm, implement these essential protections:

Multi-Layered Firewall Protection

When it comes to safeguarding your institution’s digital environment, it’s essential to utilize multiple layers of firewall protection. Start with an edge firewall provided by your internet service provider, which acts as the first line of defense against external threats. Within your organization, an institutional firewall shields your internal network from unauthorized access. For systems that handle sensitive tasks, such as ticketing, donation processing, or managing customer relationships, application-specific firewalls provide an additional layer of security tailored to those specific needs. To stay ahead of evolving threats, consider next-generation firewalls that include advanced features such as intrusion detection and prevention, providing more robust protection for your critical systems.

Network Segmentation

When organizing your network, ensure that you set up separate subdomains for internal and external connections to maintain a clear division between them. Your payment processing systems should run on their own isolated network to maintain PCI-DSS compliance. The guest Wi-Fi needs to be wholly disconnected from the main operational networks your team uses daily. And whenever you can, go with a zero-trust model, which means verifying every single access request—no matter where it’s coming from.

Modern Encryption Standards

Having SSL/TLS certificates on all your websites isn’t optional; it’s required. For any sensitive communications, ensure that there’s end-to-end encryption to keep information private from start to finish. When it comes to storing data, especially information such as donor and patron details, encrypt that data while it’s stored on your servers. Also, remember to regularly check and renew your certificates to maintain security and ensure everything remains up to date.

Multi-Factor Authentication (MFA)

All staff accounts, not just those belonging to administrators, need to have multi-factor authentication in place. Whenever someone tries to access institutional systems remotely, it’s absolutely required. You should also enable MFA for donor portals and patron accounts whenever possible. Instead of relying on SMS codes, which can be intercepted, it’s better to use authenticator apps or hardware tokens for added security.

System Hardening and Diversity

To strengthen your cybersecurity posture, your website and your ticketing server mustn’t run on the same operating system. For instance, if your website uses Windows, consider running your ticketing server on Linux. This makes it significantly harder for hackers to compromise both systems simultaneously. If there’s no way to avoid using the same operating system for multiple critical systems, ensure that you have real-time security monitoring in place, complete with 24/7 alerts, so you’re always informed of any suspicious activity. Another key step is to stay on top of regular patching schedules for all your systems and applications, ensuring vulnerabilities are addressed as soon as updates become available. Lastly, take some time to review your systems and remove or disable any unnecessary services and applications—they can present risks if left unchecked.

New Essential Protections (2025 Standards)

Email Security:

      • Advanced email filtering with AI-powered phishing detection
      • DMARC, SPF, and DKIM email authentication protocols
      • Email sandboxing for suspicious attachments
      • Regular phishing simulation training for all staff

Endpoint Detection and Response (EDR):

      • Deploy EDR solutions on all devices (computers, tablets, phones)
      • Real-time monitoring and automated threat response
      • Regular endpoint security assessments

Backup and Recovery:

      • Implement the 3-2-1 backup rule: 3 copies of data, 2 different media types, 1 offsite
      • Immutable backups that cannot be encrypted by ransomware
      • Regular backup testing and documented recovery procedures
      • Air-gapped backups for critical data

Access Management:

      • Principle of least privilege (users only get access they absolutely need)
      • Regular access reviews and removal of unnecessary permissions
      • Immediate account deactivation procedures when staff leave
      • Privileged Access Management (PAM) for administrative accounts

Vendor Risk Management:

      • Security assessments of all third-party vendors (ticketing platforms, payment processors, cloud services)
      • Contractual security requirements and right-to-audit clauses
      • Regular vendor security reviews
      • Incident response coordination with critical vendors

Security Awareness Training:

      • Mandatory annual cybersecurity training for all staff, volunteers, and board members
      • Regular updates on emerging threats (especially AI-powered scams)
      • Clear incident reporting procedures
      • Simulated phishing exercises to test and improve awareness

Incident Response Plan:

      • Documented procedures for various attack scenarios
      • Transparent chain of command and communication protocols
      • Pre-identified cybersecurity incident response team
      • Relationships established with forensic firms and legal counsel before an incident occurs.
      • Regular tabletop exercises to test the plan

The AI Factor: New Threats and Defenses

The emergence of sophisticated AI tools has fundamentally changed the threat landscape since 2022:

AI-Powered Threats:

Attackers are now using deepfake technology to create convincing audio and video, making it possible for someone to impersonate your executive director on a “video call” and request an urgent fund transfer. Phishing emails have become increasingly sophisticated; thanks to AI, they’re not only grammatically flawless but also highly personalized, making them harder to detect. Furthermore, hackers can automate the process of scanning for vulnerabilities and exploiting them, while AI-powered tools are making password cracking faster and more efficient than ever.

AI-Enhanced Defenses:

Today, machine learning can help identify suspicious activity that deviates from typical patterns, making it easier to detect threats early. Security information and event management systems powered by AI now sift through massive amounts of data, flagging potential issues much faster than a human could. When an incident does occur, automated response tools can jump into action and contain threats within seconds, minimizing damage. Additionally, behavioral analytics enable organizations to monitor for insider threats or compromised accounts by identifying when someone acts out of character.

Compliance and Legal Considerations

Cultural institutions must now navigate an increasingly complex regulatory environment:

      • Data Privacy Laws: Compliance with GDPR (if you have European patrons), CCPA, and various state privacy laws
      • Payment Card Industry (PCI-DSS): Mandatory if you process credit card payments
      • Breach Notification Laws: Most states require notification within 30-90 days of discovery
      • Donor Trust: Failure to protect donor information can result in loss of funding and reputational damage that takes years to recover from

The True Cost of a Breach

Beyond immediate revenue loss (like The Met’s $200,000 per day), consider:

      • Incident Response Costs: Forensic investigation, legal fees, and remediation can cost $500,000-$2 million
      • Regulatory Fines: Up to millions of dollars for privacy law violations
      • Reputation Damage: Loss of donor confidence and patron trust
      • Operational Disruption: Staff time diverted to recovery efforts for months
      • Legal Liability: Potential class-action lawsuits from affected patrons or donors
      • Insurance Premium Increases: Cyber insurance costs will skyrocket after a breach

Making the Business Case

When presenting cybersecurity needs to boards and leadership:

      1. Frame it as mission protection: A cyberattack doesn’t just affect IT; it threatens your ability to serve your community and fulfill your mission.
      2. Quantify the risk: The Met lost approximately $1.6 million in ticket revenue during its eight-day outage, excluding recovery costs.
      3. Compare costs: Investing $50,000-$100,000 annually in security is far cheaper than recovering from a $2 million breach.
      4. Highlight regulatory requirements: Non-compliance isn’t optional and carries mandatory penalties.
      5. Emphasize donor stewardship: Protecting donor information is a fiduciary responsibility.

Conclusion: Security Is Not Optional

The notion that cultural institutions “don’t need to be like the Pentagon” is a dangerously outdated idea. In 2025, every organization that processes payments, stores personal information, or operates online is a potential target for cyberattacks. The question is not whether your institution could be attacked, but when—and whether you’ll be prepared.

The Met Opera’s experience should serve as both a warning and a roadmap. An eight-day offline period, significant revenue loss, and immeasurable reputational impact could have been mitigated with proper security investments. As Richard Sheinis noted, everyone is a target regardless of size or sector.

Cultural institutions hold treasures—both physical and digital—that enrich our communities. Protecting these assets, along with the trust of patrons and donors, requires taking cybersecurity seriously. The good news is that many attacks are preventable with proper planning, investment, and vigilance.

Don’t wait for your organization to make headlines for the wrong reasons. Start the cybersecurity conversation today.

The term “zero-day” refers to newly found security flaws that hackers can exploit to attack systems. The term “zero-day” refers to the fact that the vendor or developer has only recently discovered the fault, implying that they have “zero days” to rectify it. A zero-day attack occurs when hackers exploit a vulnerability before engineers have a chance to fix it.

References and Further Reading:

 

Google Search Quality Raters Guidelines Updated

January 2025 Update

In the constantly changing landscape of search everywhere optimization (SEO), it’s essential for content creators, marketers, and SEO experts to keep up with what Google expects. Google made its first significant modification to Search Quality Raters Guidelines during January of 2025 after March 2024. This update includes important new features related to artificial intelligence that could impact how you create and manage your online content.

Let’s take a closer look at these guidelines, understand why they are important, and explore how you can adjust your content strategy to keep up with these new standards from Google.

The Role of Search Quality Raters in Google’s Ecosystem

Before we explore the specific updates, we must understand exactly who these quality raters are and their role in Google’s search ecosystem.

Search quality raters are essentially Google’s human QA team. They’re contractors hired by Google to evaluate search results based on a comprehensive set of guidelines. Think of them as the human element in an otherwise algorithmic system—they provide the nuanced judgment that even the most sophisticated AI can’t quite replicate yet.

These raters review thousands of search queries and the pages that appear in the results, scoring them based on criteria outlined in the guidelines. A common misconception is that these raters directly influence your page rankings—they don’t. Instead, their assessments help Google’s engineers understand whether algorithm changes produce the desired results in Google search results.

“The raters don’t directly impact rankings, but they help us evaluate whether our systems are working as intended,” explained a Google Search representative at a recent industry conference. “Their feedback is invaluable in refining our algorithms to serve users with high-quality, relevant content better.”

The guidelines give us a window into what Google considers valuable content. While following them doesn’t guarantee top rankings with your search engine optimization, they provide clear signals about the direction Google is heading with its content quality assessment.

Significant Changes in the January 2025 Guidelines Update

The latest update shows that Google has become much better at understanding and judging different types of online content, especially when it comes to material created by AI, identifying spam, and improving user experience. Let’s take a closer look at each important change.

1. Generative AI Content: New Definitions and Classifications

The biggest change is the addition of a new part (Section 2.1) that focuses on content created by generative AI. This highlights how seriously Google is taking the rise of AI-generated content online.

Generative AI is described as technology that learns from examples to create new things, like text, images, music, and even code. This explanation helps clear up confusion about what generative AI really means.

Google demonstrates an interesting approach to handle the issue of AI-generated content. The company displays a considered outlook regarding the consequences of this technology. Google has established rules which do not view content created by AI as automatically deserving penalization. The issue arises when it’s used to mass-produce content with little unique value. AI Overviews provide AI-generated summaries for user queries, enhancing search functionality without requiring users to opt into Google’s experimental Search Labs.

“Google isn’t waging war on AI content as some have suggested,” notes Sarah Chen, digital content strategist at ContentFirst. “They’re distinguishing between thoughtful applications of AI that enhance user experience versus cynical attempts to game the system with minimal effort.”

The guidelines specifically call out web pages with unmistakable AI fingerprints, such as phrases like “As a language model, I don’t have real-time data” or “As an AI, I don’t have opinions.” Such telltale signs suggest a lack of human review and customization, which now explicitly qualify for lower quality ratings.

For content creators, this means AI can remain a valuable tool in their arsenal—but with the caveat that it should enhance, not replace, human creativity and expertise. The key is adding value that goes beyond what AI can generate.

2. Expanded Spam Definitions: From Low to Lowest Quality

The new guidelines from Google have updated their approach to identifying spammy content. They now offer more detailed categories to evaluate the quality of online content. Three specific tactics used to create spammy content are pointed out in these guidelines. This change shows how Google is getting better at determining what valuable content looks like.

Expired Domain Abuse

The method entails acquiring authoritative domain names which users can leverage through replacing their content with insignificant material to keep the search engine rankings. The guidelines have explicitly identified domain buying as a spam tactic because Google recognizes this manipulation technique.

Site Reputation Abuse

This refers to publishing third-party content on high-ranking websites to exploit their search visibility. It might also include guest posting networks, where the primary goal is link-building rather than providing value to the host site’s audience.

The guidelines emphasize that content should be appropriate and valuable to the site on which it appears. This means guest contributions need to be relevant to the site’s audience and maintain the standards of the host site.

Scaled Content Abuse

Perhaps most relevant to today’s content landscape is Google’s definition of “scaled content abuse”—using AI to generate large volumes of content that adds no additional value beyond what already exists. This directly addresses the flood of AI-generated content that rehashes existing information without new insights or perspectives. Google AI Overviews functions to enhance the search results. Search Labs includes a functionality which provides deep yet useful information responses to help users better understand their inquiries during searches. The new search format of Search Labs becomes available through the experiment to any participant who opts into the program.

Section 4.7 provides an example: “AI-generated pages that begin with phrases like ‘As a language model, I don’t have real-time data’ and end with incomplete or vague conclusions will be rated spammy.”

This represents a clear warning to those using AI tools as a shortcut to produce high volumes of content without sufficient oversight or enhancement.

3. Stricter Identification of AI-Generated Spam

The guidelines devote considerable attention to helping raters identify AI-generated content that falls into the spam category. This suggests that Google invests significant resources in distinguishing between valuable AI-assisted content and low-effort AI spam.

Key signals that might trigger low-quality ratings include:

      • Content with noticeable AI artifacts (phrases like “As an AI assistant…”)
      • AI-generated summaries lacking accuracy or original insights
      • Content that mimics human writing but provides no unique value
      • Material that answers questions generically without specificity
      • Text with unnatural repetition or phrasing patterns

This doesn’t mean you should abandon AI tools entirely. Instead, it underscores the importance of using them thoughtfully, with human oversight and editorial enhancement.

“The line between valuable AI-assisted content and AI spam isn’t about whether AI was used—it’s about the end result,” says Elena Kowalski, content director at DigitalEdge. “Does the content solve the user’s problem better than existing resources? Does it bring new perspectives or insights? If yes, the fact that AI helped in its creation is irrelevant.”

4. New Technical Requirements for Raters

A small but important update is that Google now requires its quality testers to turn off ad blockers when they assess web pages. This way, they can see how these pages appear to regular users, including the effects of advertisements on the overall experience.

Google now focuses on ad performance effects on site performance because website owners and content creators need to consider this when seeking revenue generation.

Moreover, the guidelines also highlight Google’s ongoing experiments in Search Labs. These experiments show how the insights from quality ratings help improve new search features before they are rolled out to everyone. This gives us a peek into how Google develops its products and how these quality ratings play a role in that process.

E-E-A-T: The Foundation of Content Quality

The updated guidelines continue to emphasize E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness) as fundamental to content assessment. However, there are some notable shifts in emphasis worth examining. Web publishers should enhance their content based on these guidelines and feedback to achieve better search rankings.

Experience: The Newest E in E-E-A-T

The latest Google update states their preference for content from individuals who base their knowledge on personal experiences. People who deliver firsthand knowledge or personal accounts or practical observations regarding products and services produce influential content.

Google has guidelines for evaluating the quality of online content, focusing on aspects like how well the information meets users’ needs. These guidelines help ensure that the search results people get are relevant and helpful. The new approach highlights that personal experiences can be incredibly valuable, even if someone doesn’t have formal qualifications. For example, a skilled home cook who has learned techniques over many years may provide more useful insights than someone who has gone to culinary school but has never actually worked in a kitchen.

For content creators, demonstrating your personal experience with a subject can significantly enhance your content’s perceived value. Personal content, case studies, and evidence of direct involvement with the topic are increasingly valuable quality signals.

Trustworthiness: The Critical Factor

The guidelines emphasize trustworthiness stands as the essential factor among all components of E-E-A-T. Quality ratings depend on content that provides complete transparency and does not use deceptive materials. According to the guidelines trustworthiness requires researchers to disclose both their sources of data and methods of data collection.

Signals of trustworthiness include:

      • Clear attribution of sources
      • Transparency about who created the content
      • Accurate facts and information
      • Absence of misleading claims
      • Disclosure of potential conflicts of interest
      • Regular updates to maintain accuracy

“Trustworthiness isn’t just about being factually correct,” notes Dr. James Norton, a digital ethics researcher. “It’s about establishing yourself as a reliable source to which users can confidently return. That’s the foundation of sustainable traffic in today’s search landscape.”

Practical Implications for Content Creators and SEO Professionals

Now that we’ve covered the significant updates let’s explore what these changes mean for your content strategy moving forward. Search engines strengthen their SEO relations as better search algorithms appear. Strategies for search optimization change as older methods fail which causes search engines to prioritize exceptional content above all else. Organizations which understand search quality assessment protocols will achieve more relevant search results.

Developing an Effective AI Content Strategy

The guidelines make it clear that AI-generated content isn’t categorically problematic—it’s all about how you use it. Here’s how to leverage AI tools effectively:

      • Use AI as a starting point, not a final product: AI can draft outlines, suggest structures, and generate initial content—but human editing is essential.
      • Add unique value: Enhance AI-generated content with original research, personal insights, or expert analysis that goes beyond what AI can provide.
      • Remove AI artifacts: Edit out telltale AI phrases and ensure the content reads naturally.
      • Fact-check everything: AI can hallucinate or present outdated information, so verify all facts before publishing.
      • Incorporate your unique perspective: Add examples from your experience, case studies, or observations that AI couldn’t generate.

“We use AI to handle the first draft of routine content,” shares Michael Zhang, content director at TechFusion. “But then our subject matter experts substantially revise and enhance it with insights from their years of experience. The final product is unrecognizable from the AI draft.”

Quality Over Quantity: Changing Your Content Calculus

The guidelines’ emphasis on identifying mass-produced, low-value content sends a clear message: publishing frequency should never come at the expense of quality. The change requires revising your content planning to produce smaller yet more impactful material instead of multiple shorter pieces. It is essential to evaluate search results according to user needs since quality webpages may receive low rankings unless they meet the necessary user requirements.

Consider these approaches:

      • Audit existing content: Identify thin or outdated pieces that could be improved or consolidated.
      • Consolidate related articles: Instead of multiple short articles on related topics, create comprehensive guides that cover the subject thoroughly.
      • Update regularly: Rather than creating new content constantly, update existing pieces to keep them current and valuable.
      • Focus on gaps: Identify questions or topics not well-addressed by existing content rather than adding another voice to oversaturated subjects.

“We’ve dramatically reduced our publishing frequency,” admits Caroline Diaz, SEO manager at RetailInsight. “But our traffic is up 32% year-over-year because each piece we publish now is substantially more comprehensive and useful than we were producing before.”

Technical Considerations and User Experience

The requirement for raters to turn off ad blockers highlights Google’s attention to the complete user experience, including how monetization affects content consumption. Evaluating the quality of web pages according to Google’s Rater Guidelines is crucial. This suggests several best practices:

      • Balance monetization with usability: Ensure ads don’t disrupt the reading experience or push core content below the fold.
      • Optimize page speed: Even with ads, pages should load quickly and perform well on Core Web Vitals metrics.
      • Improve navigation: Make it easy for users to find related content and explore your site more deeply.
      • Enhance readability: Use straightforward typography, sufficient contrast, and appropriate spacing to make content easy to consume.

Building a Future-Proof Content Strategy

The guidelines function as indicators which guide you to direct your content approach toward Google’s definition of outstanding content. The following procedures will help you create an approach which stays effective during algorithm evolution:

Demonstrate Genuine Expertise

Whatever your topic, find ways to demonstrate real expertise or experience:

      • Showcase credentials: If you have relevant qualifications, make them visible (but not obtrusive).
      • Cite personal experience: Share real examples from your experience with the subject.
      • Provide unique insights: Offer analysis or perspectives that add value beyond readily available.
      • Show your work: Explain your methodology or reasoning to build credibility.

Focus on Solving User Problems

The most valuable content directly addresses user needs:

      • Research common questions: Use tools like Answer the Public, Google’s “People Also Ask“ boxes, or community forums to identify real user questions.
      • Provide actionable solutions: Don’t just explain concepts—show how to apply them.
      • Follow up with supporting information: Anticipate follow-up questions and address them proactively.
      • Test your content: Have people unfamiliar with the topic review your content to ensure it genuinely solves their problems.

Maintain Rigorous Quality Standards

Establish internal quality benchmarks that exceed Google’s expectations:

      • Develop editorial guidelines: Create clear standards for what constitutes publishable content.
      • Implement multi-layer review: Have subject matter experts and editors review content before publication.
      • Gather user feedback: Actively solicit reader comments and use them to improve your content.
      • Regularly audit performance: Review analytics to identify underperforming content that needs improvement.

Conclusion: Adapting to Google’s Evolving Standards

The January 2025 update to Google’s Search Quality Raters Guidelines reflects the search giant’s ongoing commitment to serving users with genuinely valuable content. The Google algorithms will follow this new direction because they now address AI-generated content while defining spam better and prioritizing real-world experience over mere expertise.

The guidelines provide knowledge to content creators and SEO professionals who want to create content which currently performs well while maintaining algorithm compatibility in the future. Taking away the main lesson suggests that users should make content that satisfies real human requirements with proven expertise while providing distinct worth which cannot be easily duplicated by AI systems alone.

By maintaining high standards for accuracy, originality, and user experience, you’ll be well-positioned to thrive in Google’s search ecosystem, regardless of how specific ranking factors change over time. The north star remains the same—creating content users find genuinely valuable and trustworthy.

As you refine your content strategy in response to these guidelines, remember that the ultimate judge of your content’s quality isn’t Google’s algorithms or quality raters—it’s your audience. Search visibility typically follows when you consistently deliver exceptional value to real users.

“The best SEO strategy has always been to make your content so valuable that Google looks bad if they don’t rank it,“ concludes Rodriguez. “That principle hasn’t changed with these new guidelines—it’s just been refined for a world where AI makes content creation easier but standing out more challenging.”

By understanding and adapting to these evolving standards, you can build a content strategy that survives algorithm updates and thrives because of them.

404 errors: Google Provides Clarity

Summary

The search advocate John Mueller at Google presented information about Search Console and valuable information for the website owners who want to understand how their site displays in search results while executing site migrations through 404 error code and redirect management.

Key Points on Google Search Console

Many websites lose ranking once they migrate to new platforms, which is caused by 404 errors and the need for redirects.

If this occurs, there are several steps to address the issues, including:

      • Fixing on-site technical problems.
      • Redirecting 404 pages to the appropriate URLs.
      • These changes are being submitted for validation in the Google Search Console.
      • Checking and fixing external links to prevent 404 errors.

After confirming that all redirects and 404 pages are working correctly, you must validate the changes in the Search Console.

Understanding 404 Errors

A 404 error is a standard HTTP status code indicating that a requested page is unavailable on a website. This client error occurs when the server cannot find the requested URL, meaning the user is trying to access a webpage that does not exist, has been moved, or has a dead or broken link. The error message is displayed when a website’s content has been removed or relocated to another URL. grasping the 404 errors is very important for website owners if they are to provide better user experience and improve their search everywhere optimization (SEO). Online users who find no 404 errors will experience smooth browsing resulting in enhanced search engine ranking for websites.

Causes and Identification of 404 Error

Internet users encounter this error when they visit pages that either got deleted or relocated to another URL. An inactive webpage where the link leads to nothing. A person who creates mistakes by entering the wrong address into their browser. The content of that website has either been deleted or the website no longer exists.

Other websites from various industries also face similar issues and need to address 404 errors to maintain user experience and SEO.

Website owners can use tools like Google Search Console to identify 404 errors. This tool provides detailed information on crawl errors, including 404 errors. Website crawler tools help detect broken links while error log inspections show situations of 404 errors. Time-based tracking of these tools by website owners allows them to solve problems efficiently for maintaining user-friendly search engine optimized sites.

Fixing 404 Errors and Redirects

Website users need 404 error corrections to get better website interactions and superior search engine optimization. The following procedure helps resolve 404 errors:

      • Check the URL for spelling or formatting errors.
      • Search for the content on the website to see if it has been moved.
      • Look for related content on the website that can serve as an alternative.
      • Contact the website owner or administrator to report the error.
      • Use a redirect plugin to redirect broken links to a custom error page.
      • Create a custom error page with a search bar and site map to help users find what they want.

Fixing 404 errors can also improve a website’s visibility in search results, enhancing overall SEO.

Redirects can also be used to fix 404 errors. A redirect is a way to forward users from a broken link to a working webpage. Web redirect functionality exists in two permanent 301 and temporary 302 versions. Website integrity depends on proper redirect procedures which also contribute to SEO enhancement for users as well as search engines.

Redirects and 404 Errors

Web redirects with 404 errors present themselves as two widespread problems that negatively affect search engine optimization (SEO) together with user experience on websites. Search engines and users can be led from one URL to another through a redirect method. Using this method supports website navigation because it enables both users and search engines to locate content that shifted to new pages. The 404 error appears whenever somebody attempts to view a non-existent webpage on the internet. The change may occur through different sequences which include webpage deletion or improper redirection of pages alongside user entry of wrong URLs. It is vital to manage redirects along with 404 error situations effectively. A 404 error encounter by users produces negative impacts on both user experience and website bounce rates and SEO performance. Website navigation remains smooth for users while your online rankings stay intact through employing correct redirect systems. Proactive website management requires both elimination of pointless 404 errors and establishment of correct redirect systems.

Validating 404 Errors and Redirects in Search Console

Website owners who want to ensure their site remains visible in Google searches should use Google Search Console as a vital monitoring tool. A major feature of this tool enables website owners to verify 404 errors while managing redirect implementations. After you make changes in Search Console fixes on 404 errors and redirects the tool enables monitoring of these modifications and Google processing of those changes.

To validate 404 errors and redirects in the Search Console, follow these steps:

      • Access the Coverage Report: Navigate to the Coverage report in the Search Console to see a list of 404 errors.
      • The URL Inspection tool allows users to check the status of particular URLs. When you use the URL Inspection tool you get complete knowledge about how Google interprets the link and what problems are present. The changes should be submitted for validation after resolving 404 errors together with redirect configurations.
      • After validation Google will request a new site crawl to update search result information about the affected URLs.
      • Monitor Progress: Use the “mark as fixed” feature to track the progress of your changes. While this doesn’t speed up the reprocessing, it helps you see which issues have been addressed.

The regular use of Google Search Console for 404 error and redirect confirmation enables website owners to maintain an optimized and user-friendly platform which results in enhanced performance on Google search results.

Custom 404 Error Pages

A custom 404 error page is a webpage designed to provide a better user experience when a 404 error occurs. A well-crafted custom 404 error page can include:

      • A search bar to help users find what they are looking for.
      • A site map to provide users with a list of available pages.
      • A link to the website’s homepage.
      • A humorous message or image to lighten the mood.
      • Creating a custom 404 error page can help website owners to:
      • Provide a better user experience by guiding users to relevant content.
      • Improve their website’s SEO by reducing bounce rates and increasing user engagement.
      • Increase user engagement by offering helpful navigation options.
      • Reduce bounce rates by keeping users on the site even when encountering an error.

A custom 404 error page enables website owners to convert error navigation into meaningful user interactions which benefits their site performance.

Google Search Advocate provides clarity

John Mueller works as a proponent for Google search operations. His Google page introduces him as the person who directs Google Search Relations operations. Through his team he establishes communication channels between the internal engineering at Google Search and public website creators and optimizers. John Mueller has delivered consistent explanations relating to Google management of 404 errors and redirect validations through the Search Console.

John emphasizes that the “mark as fixed” feature doesn’t speed up Google’s reprocessing of site changes. Instead, it’s a tool for site owners to monitor their progress. He also notes: “The ‘mark as fixed’ here will only track how things are being reprocessed. It won’t speed up reprocessing itself.”

He further challenges the purpose of marking 404 pages as fixed, noting that no further action is needed if a page intentionally returns a 404 error. He adds, “If they are supposed to be 404s, then there’s nothing to do. 404s for pages that don’t exist are fine. It’s technically correct to have them return 404. These being flagged don’t mean you’re doing something wrong if you’re doing the 404s on purpose.”

For pages that aren’t meant to be 404, Mueller advises: “If these aren’t meant to be 404 – the important part is to fix the issue though, set up the redirects, have the new content return 200, check internal links, update sitemap dates, etc. If it hasn’t been too long (days), it’ll probably pick up again quickly. If it’s been a longer time, and if it’s many pages on the new site, then (perhaps obviously) it’ll take longer to be reprocessed.”

Key Takeaways From Mueller’s Advice on Search Results

Mueller outlined several key points in his response. Let’s break them down:

For Redirects and Content Updates

      • Ensure redirects are correctly configured and new content returns a 200 (OK) status code.
      • Update internal links to reflect the new URLs.
      • Refresh the sitemap with updated dates to signal changes to Google.

Reprocessing Timeline

      • If changes were made recently (within a few days), Google will likely process them quickly.
      • For larger websites or older issues, reprocessing may take more time.

Handling 404 Pages

      • Build individualized 404 error pages which combine a search bar with both site map and popular page links. Users can track down their intended goals through the custom error page system despite encountering errors.
      • Internal links should be updated to always direct users to their proper URLs. Specific internal links that are broken result in 404 errors which diminish both user experience and search engine optimization perspective.

Best Practices for 404 Errors and Redirects

A website needs effective 404 error and redirect management to sustain high-quality performance. Here are some best practices to follow:

      • You need to use Google Search Console and website crawler tools for regular checks on 404 errors. It is important to address errors promptly so the damage to both user experience along with SEO remains low.
      • Proper redirect implementation through 301 status codes enables users and search engines to access the retooled page locations. These redirects maintain the value of links as well as guide visitors to reach their desired information. Design a special 404 error page which contains a search option combined with site navigation tools plus links to well-visited pages. Users will successfully locate their desired content through this error handling feature.
      • The updating of all internal links should be done to make sure they connect properly to their respective URLs. The presence of broken internal links results in 404 errors which produce adverse effects on search engine optimization and creates a problematic experience for users.
      • Keep Your Sitemap Updated: Regularly update your sitemap to reflect any changes in your website’s structure. This helps search engines understand your site’s layout and index your pages correctly.

By following these best practices, you can effectively manage 404 errors and redirects, improving your website’s user experience and search engine performance.

Tools and Resources for Fixing 404 Errors

Several tools and resources are available to help website owners identify and fix 404 errors. Here are some of the most effective ones:

      • Google Search Console: This free tool from Google provides detailed reports on crawl errors, including 404 errors. It also offers tools for inspecting URLs and submitting changes for validation.
      • Screaming Frog SEO Spider: A powerful website crawler that can identify broken links, 404 errors, and other SEO issues. It’s available in both free and paid versions.
      • Ahrefs: A comprehensive SEO tool with a site audit feature to identify 404 errors and other technical issues. It also provides insights into backlinks and keyword rankings.
      • Broken Link Checker: A free online tool that scans your website for broken links and 404 errors. It’s easy to use and provides quick results.
      • Yoast SEO Plugin: The Yoast SEO plugin includes features for managing redirects and identifying 404 errors for WordPress users. It’s a popular choice for improving on-site SEO.

Using these tools and resources, website owners can efficiently identify and fix 404 errors, ensuring their site remains user-friendly and optimized for search engines.

Impact on Google Search

404 errors can have a negative impact on a website’s Google search rankings. Here are some ways 404 errors can affect Google searches:

      • Google notes a site’s bounce rate, a metric representing the percentage of users who visit a site but quickly leave.
      • An abundance of unresponsive URLs can hurt the website’s search engine optimization (SEO) efforts.
      • Google’s algorithm favors websites with a low bounce rate and a high engagement rate.
      • Fixing 404 errors can improve a website’s user experience and SEO, leading to higher Google search rankings.

By understanding 404 errors, identifying and fixing them, and creating custom 404 error pages, website owners can improve their user experience and SEO. This proactive approach can lead to higher Google search rankings, ensuring the site remains competitive and accessible to users.

Why This Error Message Matters

Website migrations can be complicated and may temporarily affect search rankings if not done correctly. Google Search Console is useful for tracking changes, but it has limitations. Tools like the Google app can help website owners stay updated on their performance and issues.

The validation process checks if fixes are implemented correctly, not how quickly changes will be made.

Exercise patience and ensure that all technical aspects—such as redirects, content updates, and internal linking—are thoroughly managed.

Key Points on Google Search Console

Many websites lose ranking once they migrate to new platforms, caused by 404 errors and the need for redirects.

If this occurs, there are several steps to address the issues, including:

      • Fixing on-site technical problems.
      • Redirecting 404 pages to the appropriate URLs.
      • These changes are being submitted for validation in the Google Search Console.
      • Check external links and fix them.
      • After confirming that all redirects and 404 pages validate the changes in the Search Console.

Conclusion

Managing 404 errors and redirects effectively is crucial for maintaining website health and search engine visibility. The needed technical solutions together with patient waiting during reprocessing represent the essential elements for success as tracked through Google Search Console tools. Website owners must establish proper redirect systems and maintain internal link quality and develop friendly 404 pages although the tracking focus surpasses time-based processing in the validation phase.

Top Social Media Trends for 2025

Every year, at DWG, we try to predict the new trends on the web. We have had a pretty good batting average, so here is what we foresee for social media in 2025.

The Evolution of Social Media

Since its inception, social media has undergone significant changes. From simple platforms for connecting with friends and family to complex ecosystems that drive business growth, social media has become an essential tool for marketers. The rise of artificial intelligence (AI) has further transformed the social media landscape, enabling businesses to leverage AI tools to analyze user behavior, create personalized content, and optimize their online presence.

One key trend in social media evolution is the increasing use of AI-powered chatbots and virtual assistants. These AI agents can help businesses automate customer service, provide personalized recommendations, and create content. For instance, AI-powered chatbots can analyze user data and preferences to offer tailored product suggestions, improving the overall customer experience.

Another significant development in social media is the growing importance of content marketing. As users become increasingly discerning, businesses must create high-quality, engaging content that resonates with their target audience. AI tools can help content teams develop effective content strategies, optimize content for search engines, and even generate content using generative AI.

However, as social media evolves, businesses must prioritize human oversight and ensure that AI tools are used responsibly. By striking the right balance between AI-driven automation and human creativity, businesses can harness the power of social media to drive growth, reduce costs, and improve customer engagement.

Generative AI Agentic LLM Models Reach +100 Million Users

      1. It’s no secret that inference models that are better at reasoning are the next frontier as the AI training data pool is drained. Better reasoning opens the door to AI agents and LLM scripts that perform actions for us, like buying a product or downloading a whitepaper.
      2. So far, agents like Shop Like a Pro or Google Mariner are still nascent and require extensive oversight. But in 2025, I expect a breakthrough that will drive adoption past the 100m user ceiling.
      3. Agents are easier to monetize because they save users time in a much more tangible way than answering. Doing over talking.
      4. The AI front runners also seem ready for prototypes, as we’ve seen at the hands of the agents that already launched.
      5. The monetary incentive is there: charging for time savings or cheaper products is pay-worthy value.
      6. Marketers will have less control over the early stages of the user journey as consumers and B2B buyers explore LLM chatbots and agents. Clicks and search volumes for high-volume keywords will likely shrink in specific verticals.

More AI Victims

      1. I expect many more victims in 2025 as AI destroys the margins of whole industries and leaves slow-moving companies behind.
      2. Some industries are in a tough spot: translation, dictionaries, tutoring, and outsourced call centers.
      3. AI will give birth to new industries we cannot even imagine yet and might also revive some forgotten players, like Oracle.
      4. In 2024, we’ve seen the first AI victims: Chegg and Stackoverflow.
      5. New technologies always create winners and losers. The more powerful the technology, the bigger the shuffle.

Implications

      1. We’ll see more pivots as companies on the hot seat must find other growth markets.
      2. We’re likely seeing layoffs, consolidation, and acquisitions of companies with eroding margins.

AI Automation Becomes The Default For Content Marketing Teams

One trend we are very bullish on is system building, also called GTM Automation in the B2B world. AI and No-Code tools allow Marketers to chain and automate workflows instead of manually performing them. Data analysis plays a crucial role in comparing various AI tools for SEO tasks, highlighting how some tools excel in content generation while others, like Claude, are particularly strong in data analysis.

Today, AI automates significant parts of lead funnels, post-purchase onboarding, and SEO or advertising.

In 2025, system building will become necessary as marketing teams either stay small or become smaller due to budget constraints and economic uncertainty.

Implications:

Smaller teams, freelancers, and consultants become more capable and thus can exert more power. The impact of a single marketer grows if they’re skilled, but mediocre marketers might have to find another area of work. Effective content writing will become even more crucial as automation tools take over routine tasks. However, human oversight is essential for ensuring creativity and originality in content creation.

Marketers will start Agencies that set up automation systems for other companies.

AI Overviews Evolve

Google’s artificial intelligence overviews will morph as the company iterates on the format.

Some changes I could see are personalization based on your searches and favorite websites, video answers, or a NotebookLM integration.

AIOs will also show for +50% of queries.

New models, especially multimodal ones that can understand and answer with more than text, could improve the user experience and strengthen Google’s moat.

Google has to find ways to defend itself from LLMs like Chat GPT or Perplexity, which are not under the same pressure to maintain margins and revenue growth rates.

Implications:

SEOs need to continue tracking, experimenting with, and adapting to changes in search engines like Google. Keyword research is crucial in enhancing SEO strategies, as it helps identify relevant keywords that improve content visibility and ranking on search engines. Pressure on Google extends to SEOs.

This is not a time of stability, as we have had more or less over the last two decades, but a time of agility, flexibility, and adaptation.

Reddit Becomes Part Of The Default Channel Mix For Organic Traffic

Marketers will leverage Reddit much more for advertising, creating content, and audience insights in 2025.

Reddit’s advertising revenue will maintain its growth rate, and its stock price will keep climbing (no investing advice).

The largest forum on the web is now one of the largest sites, as Google features it prominently for almost every query.

Since topics organize threads instead of interests, Reddit can show ads based on what users discuss instead of their behavior.

The company keeps expanding and improving its advertising stack, offering more and better targeting.

Reddit uses AI to translate its US content into other languages to enter other markets. This helps reduce costs associated with entering new markets by streamlining the translation process and eliminating redundant tasks. Together with Google’s ranking boost for forums, Reddit’s growth will continue. This approach is part of Reddit’s broader content strategy to enhance user engagement and market penetration.

Implications:

Reddit is growing as an intent-based alternative to Google. Integrating relevant keywords into content is crucial for improving search engine visibility and aligning with audience search queries. Markets will advertise on both platforms, but only Google has provided this type of performance ad.

Reddit will also provide marketers with more valuable insights, helping them better understand their target audience and create more valuable content.

More Sites Cloak For LLMs

In 2025, DWG expects a few prominent companies to create “bot-only” versions of their sites optimized for LLM crawlers. Incorporating an effective SEO strategy by utilizing AI keyword tools will be crucial in this process, as these tools help identify and integrate relevant keywords into website content.

LLMs are hungry for fast sites with lots of structured content, but they don’t penalize cloaking.

Implications:

The web could become a better home for (good) bots as more users instruct LLMs to retrieve information or make purchases. Human activity could shrink and be replaced by bot activity, whether this will lead to net-negative or positive open web activity.

The Current Google Shopping Tab Will Become The Default

The new, AI-personalized shopping experience behind Google’s shopping tab will become the default search experience in the main tab for shopping-related queries.

Aligning content with user intent is crucial to creating more relevant and engaging content, especially as AI keyword tools analyze search behavior.

Google often treats tabs as a beta environment for new experiences. In 2020, Google made the shopping tab the default experience.

Google wants to break Amazon’s e-commerce dominance to increase revenue growth, especially as AI disrupts the classic search results.

Implications:

Personalized results are more challenging to track. If the current shopping tab becomes the default, average search results might become even harder to track due to product grids. As a result, marketers need to optimize based on the little data Google still provides or lean on other ways to understand whether they are optimizing in the right direction.

AI-generated Audio And Video Hits Mass Adoption

      1. We’ll see a lot more YouTube channels and podcasts use AI-generated b-rolls and ads.
      2. The technology is getting there: Elevenlabs launched a new voice generator like NotebookLM and Google’s Veo 2, and OpenAI’s Sora should soon be removed from the waitlist.
      3. If NotebookLM’s podcasting feature’s success has shown us one thing, it’s that multimodal AI output is getting ready for showtime.

Implications:

      1. The production cost of video and audio formats will sink dramatically.
      2. Deception and clickbait could reach new highs.

Google And Apple Divorce Over Virtual Assistants

Google ended exclusivity agreements with Apple, Samsung, and other suppliers amid the DoJ antitrust lawsuit.

Even though the DoJ asks for much more, such as Google selling clicks and query data, the most realistic outcome is a settlement ending exclusive distribution.

Google itself suggested loosening its agreements (source) to mitigate possible remedies.

The DoJ antitrust lawsuit initially focused on those agreements. In his memo, the ruling judge (Mehta) clarified that he’s not a fan.

Implications:

      1. Google won the search game, so I don’t expect remedies to change that. Instead, any remedies will impact Google’s position in the AI game.
      2. Losing exclusive distribution agreements could mean that Google has to fight for its position instead of winning by default on over half the market.

Apple Or Open AI Announce Smart Glasses

      1. Apple or Open AI will join the smart glasses market with a device announcement to compete with Meta.
      2. I lean more towards Open AI since Apple already has a secondary device with its watches, and Open AI has officially started to work with Jony Ive, the designer of the iPhone.
      3. Meta is running away with smart glasses. Meta Ray Bans make up 60% of purchases in Ray Ban stores.
      4. The smart glasses market is on track to hit $10.8 billion by 2030, offering a billion-dollar opportunity for the winner.

Implications:

      1. Owning a successful hardware device with mass adoption could be a valuable defense to OpenAI or another fruitful business for Apple.
      2. For marketers, the implications could be a change in consumer behavior, like more live streams, or new content formats, like smart glasses answers. However, adoption is still so far out, and the implications are so unclear that it’s hard to predict where things are going.

Conclusion

When we look at what’s coming in 2025, it’s very interesting. AI will become smarter, people will change how they use the internet, and platforms like Reddit becoming major players. We will have AI assistants and AI employees used by people and cortporations!

People will be using AI to help them shop, search, and make decisions, while Corporation will be using AI ro help them sell, improve their search results, and suggest decisions to their end-users. AI to AI conversation will become much closer to a norm. And, beyond that marketing and creativity will rapidly transform.

So, adaptability will be crucial. Companies that embrace AI automation while maintaining human oversight, optimize for new search experiences, and leverage emerging platforms will likely thrive. Meanwhile, those slow to adapt might find themselves joining the ranks of AI’s “victims.”

For marketers and content creators, 2025 won’t just be about keeping up with these changes – it’ll be about strategically choosing which trends to invest in and which to monitor from a distance.

From figuring out how to use AI tools effectively to getting ready for new ways people search online, and even preparing for smart glasses (yes, that’s really happening!). It’s not about chasing every shiny new trend that pops up – we’ve all seen companies burn resources trying to do that. Instead, focus on finding the tools and strategies that actually move the needle for your business, then make them work hard for you.

Let’s get real about 2025 – it’s going to shake things up in ways we haven’t seen before.

Some companies will embrace these changes smartly, while others might struggle to keep up. The key isn’t just staying on top of what’s new – it’s about being smart enough to know which changes matter for your audience and flexible enough to adapt when they do.

Here at DWG, that’s exactly what we’ll keep doing – watching the horizon for what’s coming next and helping our customers with smarter choices about where to put their energy and resources. After all, we’ve been doing this long enough to know that it’s not the strongest or the biggest that survive – it’s the ones who know how to adapt.

After all, in the world of digital marketing and content strategy, the only constant is change – and 2025 promises plenty of it.

Voice Search Optimization – updated for 2025

Each year about this time, we try to emphasize on the important opportunities in search, and invariably Voice Search Optimization comes up.  If you want to read about our approach to voice search, you can review our January 2024 article on the subject, but here is the very latest that you need to know and do with voice search optimization.

The Current State of Voice Search

Here’s some fascinating data from Demand Sage:

      • More than 50% of the adults reported that they use voice search daily.
      • There are 4.2 billion voice assistants in use, estimated to reach 8.4 billion by the end of the year.
      • Voice search assistants answer 93.7% of search queries on average.
      • More than 1 billion voice searches take place every month.

And here’s the exciting part: voice search didn’t entirely evolve as we thought it would in the last two years. Instead of creating a separate search ecosystem, it’s woven into practically every device we use – from our smartphones and smart speakers to our cars, TVs, and kitchen appliances.

Think about how you search differently when you’re talking versus typing. When you type, you might enter something like “best Thai restaurants in Denver.” But when you’re using voice search, you’re more likely to ask, “Hey, Google, what are the best Thai restaurants near me that are open for dinner tonight?” See the difference? Voice searches are more conversational, more detailed, and more natural.

Why Voice Search Matters More Than Ever

The challenge for businesses in 2025 is clear: voice devices typically only present the top three results for any query. That means you must improve your voice SEO game to get there. But don’t worry – I will walk you through exactly how to do that.

The share of internet users worldwide using voice search
The share of internet users worldwide using voice search

Understanding Voice Search Technology

Let’s break down how voice search works. When you speak to a device, it’s doing three things simultaneously:

      1. Converting your speech to text
      2. Analyzing what you’re asking for (the intent behind your words)
      3. Finding the most relevant answer from available sources

Let’s talk about how different voice assistants handle your questions – it’s pretty interesting! Take Google Home, for example. When you ask something, it might cheerfully respond with “I sent you a link in your Google Assistant” and pop that webpage to your phone. On the other hand, Siri likes to do things her way – instead of reading everything out loud, she’ll often show you the search results on your screen.

Understanding the differences in how each assistant works ensures your content shows up no matter which device people use to search.

Seven Essential Steps to Voice Search Success in 2025

Make Schema Markup Your Secret Weapon

Schema markup is your website’s technical assistant working from within the code. While your visitors can’t see it, it’s crucial for voice search success. It’s like giving search engines a cheat sheet about your business, making it crystal clear what you offer and who you are.

Here’s exactly what you need in your schema markup:

      • Business hours (because “open now” searches are massive in voice)
      • Complete address (crucial for those “near me” queries)
      • Contact details (especially phone numbers)
      • Pricing information (people love knowing costs upfront)
      • Reviews and ratings (they build trust)
      • Event information (if applicable)
      • Product details (what you’re selling and why it matters)

 Master Questions and Long-tail Keywords

Here’s a fun fact that’ll change how you think about content: people say an average of 29 to 30 words in a voice search compared to just 3-4 words when they type. So, we have to go after phrases, instead of words. Those phrase are preferably in the form of questions that end user may ask.

Question Optimization:

      • Create content that answers specific questions
      • Focus on those crucial “who,” “what,” “when,” “where,” and “how” queries
      • Develop a comprehensive FAQ section (it’s pure gold for voice search!)
      • Use keyword research tools to find actual voice search queries
      • Monitor “People Also Ask” sections for content ideas

Dominate Local SEO

Someone’s driving around your city, asking their phone to find a business like yours. Will they find you? With proper local SEO, they absolutely will. In fact, “near me” searches have increased by 150% since 2020, making local search optimization crucial.

Here is your Local SEO tips and tricks:

      • Create and maintain a detailed Google Business Profile
      • Do the same for Bing and Apple Business Connect
      • Ensure your business information is consistent across all platforms
      • Generate and respond to local reviews
      • Create location-specific content
      • Build local citations
      • Implement local business schema markup

Write Like You Talk (But Keep It Professional)

Finding that sweet spot between conversational and professional is the key to voice search success. You want to sound natural without losing authority. Think of it as having a professional conversation with a client over coffee.

Writing Tips That Work:

      • Use natural language patterns
      • Include conversational transitions
      • Keep sentences clear and concise
      • Add personality while maintaining expertise
      • Use industry terms when necessary, but explain them naturally

Perfect Your Mobile Experience

Over 60% of voice searches come from mobile devices. That means your mobile optimization isn’t just important – it’s essential.

Mobile Optimization Checklist:

      • Implement responsive design
      • Optimize page speed for mobile
      • Create thumb-friendly navigation
      • Ensure forms are mobile-friendly
      • Test across multiple devices
      • Optimize images for mobile viewing

Target Featured Snippets Strategically

Featured snippets are your ticket to voice search success. When someone asks a question, voice assistants pull their answers directly from these snippets. They’re like winning the lottery in voice search terms.

Snippet Optimization Strategies:

      • Structure content clearly with headers
      • Provide direct, concise answers
      • Use bullet points and numbered lists
      • Include step-by-step instructions
      • Keep explanations brief but comprehensive

Speed Up Your Site (Because Every Second Counts)

In 2025, speed isn’t just about user experience but survival in voice search. Research shows that 53% over half of mobile users leave sites that load over three seconds.

Speed Optimization Tips:

      • Choose a reliable hosting provider
      • Optimize all images
      • Implement browser caching
      • Minimize code bloat
      • Use a CDN
      • Regularly test and optimize

Measuring Your Voice Search Success

How do you know if all this work is paying off? Keep an eye on these key metrics:

      • Local search visibility
      • Featured snippet rankings
      • Mobile traffic patterns
      • Conversion rates from mobile devices
      • Question-based query rankings
      • Google Business Profile insights

Future-Proofing Your Voice Search Strategy

As we look ahead to 2025, there are several trends are shaping the future of voice search:

      • AI integration is becoming more sophisticated
      • Natural language processing is more accurate
      • Voice commerce is growing rapidly
      • Multi-device journeys are the norm
      • Local search capabilities are expanding

The Bottom Line

Voice search optimization is not a marketing trend – it is a fundamental shift in how people find you and interact with your business. Whether someone’s typing on their laptop talking to AI agent, speaking on their phone, or asking their smart speaker, your business needs to be ready with the correct answer.

Remember, you don’t need to revolutionize your entire SEO strategy overnight. Start with one step, perfect it, and move on to the next. Focus on creating valuable, accessible content that answers real questions from real people. Keep testing, keep optimizing, and most importantly, keep listening to how your audience is searching.

And hey, if all of this feels overwhelming, that’s completely normal. Start with your Google Business Profile and schema markup, then gradually work through the other steps. Before you know it, you’ll dominate those voice search results and connect with customers in ways you never thought possible.

The key to successful voice search optimization isn’t just following these steps—it’s about understanding that voice search is fundamentally changing how people find and interact with businesses online. Voice search optimization isn’t just about ranking – it’s about creating a pleasant and seamless experience for users regardless of how they choose to find you.

Keep adapting, and, most importantly, listening to how your audience searches. The future of search is voice-activated, and now you’re ready to be part of it.