Welcome Dottie Hunter!

DWG is thrilled to announce the arrival of Dottie Hunter to our team. Dottie has worked in the Arts and Technology field for over 10 years — and that’s how we met and saw her great work. Now, our clients and prospective clients will have the opportunity to work with Dottie to find the right fit within DWG’s diverse set of products and services.

Dottie can be reached at:  dottieh@dreamwarrior.com or 818.538.8846

Dottie has over 20 years of consulting and sales experience focusing on SaaS business solutions, including 10+ years consulting with the performing arts and live entertainment organizations interested in SaaS business solutions for ticketing, marketing, fundraising, reporting, and CRM options. She is focused on understanding the clients’ business needs, short term and long term, then mutually determining best options to improve processes, enhance their customers experience, and  drive revenue growth.

Dottie has a Bachelor of Science in Business and Liberal Arts.

Fun Fact: When she moved from Boston to Phoenix 5 years ago, she went from spin classes in the gym to outdoor cycling and never looked back. She surprised herself and her Boston friends when she started joining local bike races, including a Century Ride. Who knew?

ARTdynamix earns Trademark®

The Dream Warrior Team is proud to add an ® to our brand assets since we’ve earned a valued US Trademark for our premiere product ARTdynamix®. Congratulations to the entire team for all your hard work on the new ARTdynamix®  CMS and marketing tool for the arts.

USPTO Says ARTdynamix is a REGISTERED TRADEMARK as follows:

“Custom design of cloud based enterprise computer software for the function of creating and hosting websites enhanced with marketing tools specific to the performing arts industry; Providing online non-downloadable Cloud-based enterprise software available as a software as service featuring software for the function of creating and hosting websites enhanced with marketing tools specific to the performing arts industry.”

How do I select keywords

So many factors go into keyword selection – the first being: Do I need keywords? Many folks will tell you keywords are no longer relevant, but that only tells part of the story. Indeed, it would help if you considered keyword strings or key phrases (approximately 3 – 5 words). And while it is correct, keywords don’t have the same impact on search bots. They are essential in these ways:

How do you pick the right keywords? First, remember that this, like all marketing, is some trial and error — that’s OK as long as you learn from it.

  • The first thing I do is think. Who and why do I want folks to land on this page? So, for example, if my desired audience is tourists, I might use the term “Jazz Event Calendar for New York” or “Jazz in Los Angeles .”If trying to capture a local market, I might use “Live Jazz performances near me” or “Jazz concert schedule for New York City.”
  • Map out the pages on your site and select the strings that match the content — context is essential and strategic.

Recently Google published information about Key Word and search trends:

Top 2021 Trends per Google

(be sure to read #2 about evolving entertainment)

-near me with outdoor seating +150%

-stadium seating +600%

-in a theater near me, +500%

-live music near me +40%

Search Trends

‘Cheap’ searches

Sorting and selecting your keywords is as simple as knowing your clients and what is trending.

Dream Warrior Group, a Los Angeles SEO Company, provides the needed solutions for your online marketing needs. Our expertise includes Search Engine Optimization (SEO), Social Media Marketing & Google PPC campaigns. Call us now at 818.610.3316 or click here.

Pacific Symphony Launches with Tessitura Ticketing Integration

Congratulations to the team at Pacific Symphony on your beautiful new website!   You can see it here – Pacific Symphony Website

Pacific Symphony sought an entire web presence that could represent their nationwide brand with passion and excitement (in addition to California style).  Pacific Symphony wanted to maximize the user experience by fully integrating custom functions including Tessitura ticketing system.

ARTdynamix™ Enterprise fit that request perfectly.  Thus, DWG collaborated with Pacific Symphony through the entire process and the new web presence launched in December of 2021.  Yay!

As we began developing the Pacific Symphony’s Website, the need for a shopping environment for REST handshake with their Tessitura software in order to replace their existing SOAP based environment.  Having converted other Tessitura clients from SOAP to Rest, we began the task by understanding the way that Tessitura is customized for Pacific Symphony. Tessitura refers to itself as “arts enterprise software”.

It is an enterprise application used by performing arts and cultural organizations to manage their activities in ticketing, fundraising, customer relationship management, and marketing.

As many of you know, Tessitura happens to be amazingly flexible and allows the end user to create their ticketing environment pretty much any which way they care to.   As such, understanding the client ticketing paradigm is essential to creating a great Shopping platform.

We were able to cover the gamut ranging from short flex series with special pricing, to long term category based fixed packages, to group sales, individual tickets, and donations.

 

 

The Vital User Experience

When I (LaMae) do presentations about web design and navigation, the User Interface / User Experience, the discussion is always lively because inherently everyone understands that UI/UX is vital.  I often tell the story of a mirror I installed in our home hallway and how I was so pleased with myself for the handiwork.  Then, I showed my husband who happens to be taller than me,  his head was chopped off and I realized the great job I had done would only work for me … or those very close to being the same height as me.  Missed the mark on that one.

A simple UI problem

Paper Towel Dispenser with sign

This picture is a  more analog example of the user experience.  Imagine how many folks had difficulty using this paper towel dispenser for someone to have taken time to make and tape up an additional explanation?   My experience was just as confusing.  I read the sign, “PLACE HAND RIGHT BELOW THE GREEN LIGHT …” but the green button was nowhere to be found unless you moved your hand under the dispenser, and then it was intermittent.  Most of us would eventually figure this out and frankly, it is only an annoyance, but how many people are choosing someone else because of an annoyance?

UI/UX on your site

The user interface (page design including the look and its ease of use), as well as the user experience (how do the site pages flow work together to get things done), should be the primary, or at least one of the primary planning considerations.  Can the visitor find what they want, is it aesthetically pleasing, can they/will they buy?  These questions are your goals (or should be).  There are probably others, too.

If someone wants to buy – let them.  Heck – make it easy for them.

Finally, this brings me to Quality Assurance.  Check your site (or paper towel holder) based on real users and not your own expectations and assumptions and minimize annoyances.